THANKS FOR VISITING! CCXA IS NOT CURRENTLY TAKING ON NEW CLIENTS AT THIS TIME.

improving your BUSINESS WITH the voice of THE CUSTOMER
improving your BUSINESS WITH the voice of THE CUSTOMER
  • Home
  • What is CX?
  • What is NPS?
  • Our Team
  • COVID-19
  • More
    • Home
    • What is CX?
    • What is NPS?
    • Our Team
    • COVID-19

  • Home
  • What is CX?
  • What is NPS?
  • Our Team
  • COVID-19

MARIO UZETA

CEO

Mario has a true passion for providing a world-class customer experience and believes in the benefit to a companies brand to have an embedded CX program and tools in place that help develop and improve a more customer-centric culture. He believes that when we make every single customer engagement meaningful, impactful and positive, all parties benefit. A great experience, no matter how small, should be meaningful, genuine and simplistic.

Prior to joining Crucible CX Advisors, Mario was a Vice President with Wells Fargo Bank, where he developed high performance teams for over 23 years.  With an expansive management background, Mario managed multiple lines of business with a focus on Sales and Customer Service teams.  He spearheaded the development and implementation of mission critical process enhancements that were adopted company-wide and saved the organization millions of dollars in potentially lost revenue.

A former world traveler, in his off time Mario finds joy being a special needs advocate.  Being the father of a child with special needs has given him a new passion for helping children.  Mario also recently developed a simplified parallel bar and a manual tracheotomy tool (patent pending).

Crucible CX Advisors

The Woodlands, TX 77381 US

(936) 221-5500

Copyright © 2020 Crucible Investors LLC - All Rights Reserved