Success through a better customer experiencE
We are passionate about creating solutions that drive customer centric cultures and improve the E2E customer experience.
services that we offer
CX Program Development & Deployment
CX Program Development & Deployment
CX Program Development & Deployment
- Overall CX Program design
- Relationship and Transactional survey
- development
- User profile set up
- CX Training (systems and process)
- Close Loop process development
- CX information repository
- Medallia implementation technical support
CX Program Management
CX Program Development & Deployment
CX Program Development & Deployment
- Monthly and Quarterly Data Analysis
- Program maintenance as needed
- Quarterly Executive CX Summary
- CX Reports and Dashboard development
Technical Support
Consultation and Pricing
Consultation and Pricing
CEM/SaaS Implementation:
Our IT support personnel will work with the applicable technical personnel of your company for any required SaaS/CEM requirements.
CEM/SaaS Management:
Your Crucible CX Advisor will assist you with any CEM/SaaS related support needs
Consultation and Pricing
Consultation and Pricing
Consultation and Pricing
We'd love to hear from you! Call or email us to set up a Digital Coffee or Face to Face and lets talk through how we can help you. All pricing for bundled and a la carte products and services will be provided during your consultation.