THANKS FOR VISITING! CCXA IS NOT CURRENTLY TAKING ON NEW CLIENTS AT THIS TIME.

improving your BUSINESS WITH the voice of THE CUSTOMER
improving your BUSINESS WITH the voice of THE CUSTOMER
  • Home
  • What is CX?
  • What is NPS?
  • Our Team
  • COVID-19
  • More
    • Home
    • What is CX?
    • What is NPS?
    • Our Team
    • COVID-19

  • Home
  • What is CX?
  • What is NPS?
  • Our Team
  • COVID-19

JEREMY UZETA

Founder / CCO/COO

As CCO/COO, Jeremy drives all day-to-day operations as well as provides business insight and strategy, identifies and develops meaningful customer relationships and designed world class CX/EX programs for clients. Prior to founding Crucible CX Advisors, Jeremy was Sr. Director of Customer Experience, Innovation and Strategy for a Texas based telecommunications company. 

Jeremy has over 20 years of leadership and operations experience within Telecommunication, developing and leading best-in-class support teams within the Service Assurance, Service Delivery and Customer Experience landscapes and has built scalable infrastructure that delivered immediate and long-term results within both Fortune 500 and Fortune 100 companies. Jeremy has a proven record of accomplishment in transforming organizations and creating operational excellence while providing premium service to customers throughout their journey. He brings a wealth of experience across many aspects of telecommunications and Customer Experience and is driven to promote a collaborative, creative, positive, accountable, versatile and most of all customer-centric work environment.  


Article of Jeremy launching key program (Logix Listens) to Logix's CX success [HERE]


Crucible CX Advisors

The Woodlands, TX 77381 US

(936) 221-5500

Copyright © 2020 Crucible Investors LLC - All Rights Reserved